Product Leadership in
AI & Supply Chain
Driving $100M+ Impact for Global Enterprises
PMP®-certified Product Manager with 7+ years leading enterprise supply chain planning, workforce scheduling, and AI-driven platform products for QatarEnergy, FedEx, and Petronas MLNG.
Trusted by Enterprise Leaders
Key Impact
Measurable Business Outcomes
Quantifiable improvements in revenue recovery, planning efficiency, and enterprise-wide operational decision-making
Flagship Achievement
Annual Revenue Recovered
Via the Disturbance Mitigation Optimizer (DMO) at QatarEnergy — replacing hours of manual cargo re-planning with minutes of AI-driven optimization
Additional LNG cargo shipments enabled per quarter through DMO automated re-planning
Projected improvement at Petronas MLNG via Quintiq Workforce Planner recommendation
DMO generates optimum cargo delivery schedule in minutes, replacing hours of manual planner effort
Planning hours recovered per month across ~100 QatarEnergy planners — equivalent to 2 FTEs
Airline crew and operational staff managed through Quintiq workforce planning system as Technical Product Owner
Products deployed globally — Qatar, Malaysia, Finland, multi-continent FedEx operations
Independently initiated AI chatbot for supply chain Excel data analysis — secured senior partner approval at Wipro
Experience
7+ Years of Strategic Product Leadership
Building enterprise-scale platforms that transform how organizations plan, schedule, and optimize their operations
Context
Leading product management for mission-critical Oil & Gas supply chain, manufacturing, and scheduling systems at one of the world's largest energy companies, serving ~100 operational planners.
Problem Scope
Complex cargo delivery planning disrupted by vessel delays and unplanned maintenance — planners spending hours on manual contingency replanning, resulting in under-delivery and late delivery.
Key Contributions
- 1Spearheaded the Disturbance Mitigation Optimizer (DMO) — an automated re-planning engine that detects cargo disruptions and generates optimum delivery schedules in minutes using predefined KPI profiles, replacing hours of error-prone manual replanning
- 2DMO directly enabled 2 additional cargo shipments per quarter, recovering an estimated $50–100M in revenue previously lost to under-delivery and late delivery
- 3Reduced planner response time to disruptions by 10–20% and recovered 300–500 hours/month of manual effort across the planning team — equivalent to 2 FTEs redirected to higher-value work
- 4Built stakeholder trust through iterative delivery and feedback loops — resulting in roadmap expansion approval from senior QatarEnergy leadership
- 5Define product vision, strategy, and roadmap aligned with corporate objectives; drive cross-functional collaboration across engineering, operations, and business teams
Business Impact
$50–100M revenue recovered via DMO
+2 cargo shipments per quarter
10–20% faster disruption response
300–500 hrs/month planning effort saved
Context
Led end-to-end digital consultancy for Petronas MLNG — one of the world's largest LNG producers — conducting comprehensive business process analysis across production scheduling, inventory management, reporting, and resource allocation for ~100 planners and operations staff.
Problem Scope
Petronas was running LNG production planning on SAP with Excel-based data handoffs between teams — entirely manual. No contractor resource tracking, poor maintenance planning, no real-time equipment data, no executive visibility.
Key Contributions
- 1Diagnosed 5 major systemic gaps: SAP+Excel manual planning, no contractor resource management system, poor maintenance planning, absence of real-time IoT equipment data, and no executive Plan vs. Actuals dashboard
- 2Delivered multi-product transformation roadmap to senior Petronas leadership — the first structured roadmap the team had — recommending Quintiq+AVEVA (+10% plant efficiency, Phase 1), Quintiq Workforce Planner (+15–20% workforce utilisation), IoT integration, and Power BI executive dashboards
- 3Identified persistent contractor under-utilisation complaints as root cause — contractors regularly working fewer hours than planned with no system to track actual activity
- 4Initiated and led SupplyChainGPT — an internal AI chatbot POC that accepts Excel-based supply chain data and answers natural language queries; owned ideation, wireframing, and stakeholder pitch — secured senior partner approval for POC, collaborated with dev team to build it
- 5Defined and delivered 4–7 feature requirements on Quintiq scheduling platform, applying product management principles to prioritise by business impact
Business Impact
+10% plant efficiency projected (Quintiq+AVEVA)
+15–20% workforce utilisation projected
5 systemic gaps diagnosed & documented
SupplyChainGPT AI POC — senior approval secured
Context
Led product strategy and delivery for FedEx's global workforce scheduling platform — managing shift planning and scheduling operations for planners across multiple continents.
Problem Scope
FedEx workforce scheduling platform was a legacy desktop application — creating installation barriers, accessibility issues for global planners, and limiting the product's scalability.
Key Contributions
- 1Led end-to-end migration of the FedEx workforce planning platform from desktop to web application — modernising architecture to eliminate local installation dependencies and enable seamless global planner access
- 2Delivered new features and roadmap enhancements that reduced scheduling time by 10–20%, directly improving planner productivity across global multi-continent operations
- 3Built and onboarded a cross-functional team of 4 from scratch — grooming 2 junior Quintiq Specialists, 1 QA Engineer, and 1 Business Analyst to full project productivity within 4 months, ensuring zero disruption to delivery timelines
- 4Defined KPIs and success metrics to measure product performance and adoption, creating stakeholder visibility into how platform improvements translated to operational outcomes
- 5Served as primary FedEx client liaison — maintaining high satisfaction through regular feedback cycles, transparent roadmap communication, and rapid issue resolution
Business Impact
10–20% scheduling time reduction
Desktop → Web migration led end-to-end
4-person cross-functional team built in 4 months
Global multi-continent platform coverage
Context
Operated across multiple concurrent workstreams — logistics platform delivery for Posti, Technical Product Owner for Finnair crew scheduling, AVEVA widget development, and internal product leadership.
Problem Scope
Multiple parallel delivery tracks requiring context switching between client-facing PM responsibilities, technical product ownership, and internal product development simultaneously.
Key Contributions
- 1Delivered sprint-based feature enhancements and issue resolution for Posti's logistics planning solution — one of Finland's largest postal and logistics operators — through structured backlog management and rapid defect resolution
- 2Acted as Technical Product Owner for Finnair's workforce planning solution, managing end-to-end crew and operational staff scheduling for 200–500 employees — owning product backlog, defining requirements, and aligning technical delivery with airline operational goals
- 3Developed 4–6 custom workflow widgets for AVEVA — enabling clients to manage complex operational workflows more efficiently through purpose-built UI components
- 4Led end-to-end delivery of an in-house Employee Management System as Project Manager — driving ideation, wireframing, resource allocation, and final stakeholder presentation; system continues to be actively used by 50–200 employees today
Business Impact
200–500 Finnair crew scheduled
4–6 AVEVA custom widgets delivered
EMS still live — 50–200 users today
Posti + Finnair + AVEVA simultaneous delivery
Context
Began career as a Quintiq technical specialist and progressively evolved into a techno-functional consultant — the role that laid the full technical and functional foundation for all subsequent PM leadership.
Problem Scope
Entry-level role requiring rapid mastery of complex enterprise planning software while simultaneously developing business consulting and client communication skills.
Key Contributions
- 1Delivered 6–8 client implementations across Logistics & Transportation, Aviation, Workforce Scheduling, and HR Planning domains — gaining cross-industry exposure rare for early-career specialists
- 2Evolved from pure technical implementation into direct client-facing techno-functional consultant — translating complex business planning requirements into Quintiq solutions, bridging technical teams and operational stakeholders
- 3Designed and implemented Quintiq-based planning solutions that improved scheduling efficiency and user experience across multiple industries
- 4Developed the strong product thinking, domain depth, and stakeholder communication skills that underpin all subsequent PM roles
Business Impact
6–8 client implementations
4 domains: Logistics, Aviation, Workforce, HR
Grew from Specialist to Techno-Functional Consultant
Foundation for all subsequent PM roles
Featured Projects
Case Studies
Real product challenges, decisions, and measurable outcomes from enterprise-scale implementations
Disturbance Mitigation Optimizer (DMO)
Automated cargo re-planning engine that replaced hours of manual disruption management with minutes of AI-driven optimization — recovering $50–100M in annual revenue.
Petronas MLNG Digital Transformation Roadmap
Comprehensive gap analysis and multi-product transformation roadmap for one of the world's largest LNG producers — projecting 10% plant efficiency and 15–20% workforce utilisation improvements.
SupplyChainGPT — AI Product Initiative
Self-initiated AI chatbot POC that accepts Excel-based supply chain data and answers natural language queries — secured senior partner approval and brought to development.
FedEx Platform Migration: Desktop to Web
Led end-to-end migration of FedEx's global workforce scheduling platform from legacy desktop application to modern web — eliminating installation barriers for global planner teams.
Skills & Expertise
Capabilities & Tools
A comprehensive toolkit spanning product management, analytics, technical knowledge, and deep domain expertise
Product Management
Analytics & Data
Product Tools
Technical Knowledge
Domain Expertise
Certifications
Languages
Work Authorization & Relocation
Thought Leadership
Insights & Articles
Sharing knowledge and perspectives on product management, enterprise platforms, and industry trends
More articles on AI products, supply chain strategy, and enterprise PM published regularly
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Let's Connect
Currently based in Doha, Qatar and relocating to Ahmedabad, India. Open to Senior PM roles, collaborations, or connecting with fellow product professionals.
Open to Opportunities
Actively seeking roles in:
Trusted By
Enterprise Leaders
Delivered impactful product solutions for leading organizations across industries
What People Say
Feedback from colleagues and clients
"Nirav demonstrated exceptional product thinking and stakeholder management skills. His ability to translate complex business requirements into actionable product roadmaps was instrumental in our project success."
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